AI Receptionist for Australian Service Businesses

Turn every call into a customer.

Answer calls, qualify enquiries, support bookings and follow up — 24/7.

See how it works

Built for Australian service businesses

Live call workspace

Example customer journey

Live

Call in progress

02:37

Incoming call02:37
Contact captured02:38
Enquiry qualified02:41
Booking requested02:45
Follow-up queued02:46

Works with the tools you already use

HighLevel
Google Calendar
Stripe
Twilio
Resend

Every call, handled from hello to follow-up.

AssistantAI listens, captures the details your team needs, and moves each enquiry to the right next step.

Call journey

Completed

Incoming call

02:37

Details captured

02:38

Booking requested

02:45

Follow-up queued

02:46

AI Receptionist

Thanks for calling. How can I help today?

Caller

I need a plumber for a leaking tap.

AI Receptionist

I can help with that. What suburb are you in?

Action taken

Contact details captured

Name, phone and suburb

Plumbing enquiry qualified

Issue, urgency and notes

Booking request sent

To your booking workflow

Follow-up queued

Confirmation ready

  1. 1

    Answer instantly

    Pick up every call, even when your team is busy.

  2. 2

    Qualify the enquiry

    Ask the right questions and capture key details.

  3. 3

    Book or escalate

    Book the next step or route urgent calls.

  4. 4

    Follow up automatically

    Send confirmations so nothing slips.

Your team stays in control.

Urgent or complex calls can be escalated instantly.

Built for real service work.

From the first ring to the final follow-up, AssistantAI adapts to how your business handles customers.

Never lose the job because nobody could answer.

Capture the caller, understand the job, identify urgency and send the right next step — even while your team is on site.

  • 24/7 call coverage
  • Booking and CRM handoff
  • Human escalation when it matters
Australian trade business owner reviewing jobs in a workshop office

Incoming call

Emergency plumbing enquiry

Escalated to on-call team

Simple plans. Serious capability.

Choose the level of call handling and follow-up your business needs. All prices are AUD and exclude GST.

Starter

$497/ month

$1,500 setup

Missed-call coverage, lead capture and simple follow-up.

Choose Starter

Growth

$1,500/ month

$3,000 setup

AI call handling, booking support, customer updates and SMS/email follow-up.

Choose Growth

Enterprise

Custom

For multi-location operations, advanced integrations and complex routing.

Talk to us
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Ready to turn every call into an opportunity?

Talk to the AssistantAI receptionist or start building your setup today.

Get Started

Questions, answered clearly.

The practical details Australian service businesses usually want to know before they start.

What does AssistantAI do for service businesses?

AssistantAI provides an AI receptionist that answers calls, captures enquiries, supports bookings and helps Australian service businesses follow up faster.

Can it handle calls outside business hours?

Yes. It can provide consistent first-response coverage after hours, capture the caller’s details and prepare the right next action for your team.

Does it replace our team?

No. AssistantAI handles repetitive first response and structured capture. Urgent, sensitive or complex enquiries can be escalated to a person.

Can it connect to our existing systems?

AssistantAI can be configured around calendars, CRM workflows, payments, SMS and email tools depending on your plan and implementation requirements.

Get Started